Newgen OmniDocs ECM Suite

Business Benefits

Newgen OmniFlow Intelligent Business Process Suite (OmniFlow iBPS) provides a platform for business stakeholders to drive enterprise-wide Digital Transformation.

It manages the complete range of business processes, leveraging advanced tools for content integration, process orchestration, dynamic case management, predictive and on-demand analytics, enterprise mobility and social collaboration.

OmniFlow iBPS facilitates collaboration in design and execution of intelligent business processes by taking an iterative approach: Design, Deploy, Monitor and Improve. The product drives continuous process improvement, eliminating operational redundancies and increasing efficacy.

The case management capability empowers knowledge workers to manage tasks which are dynamic and unanticipated in nature. The social, mobile, analytics and cloud (SMAC) capabilities of Newgen OmniFlow iBPS allows enterprises to reengineer their business processes and speedup delivery of innovative initiatives.

The suite offers support for social media integration that can help businesses gauge customer preferences and create better opportunities to cross-sell and up-sell.

Newgen OmniFlow iBPS can be leveraged by enterprises either on-premise, on cloud or through hybrid deployments.

Business Benefits

Enhanced Customer Experience and Engagement

By creating 360-degree view of customer information to deliver best-in-class experience .

Accelerated Revenue Growth

With digitalized and agile processes, enhancing transaction volumes and reducing operational costs, leading to improved profitability.

Continuous Process Improvement

By enabling comprehensive monitoring of key performance indicators and providing contextual insights.

Improved Business Agility

By bringing transformational changes in your organization to adapt to changing business environment.

Record Management System manages Physical and Electronic documents and records from their creation, use, storage, and maintenance to eventual destruction or permanent preservation while retaining integrity, authenticity and accessibility of corporate records.

The application manages the complete life cycle of both Physical and Electronic records as per Records Management policies laid down by the organization and those required by law.

Comprehensive end-to-end Record Lifecycle Management

All types of content (Physical, Electronic, Email, Social Record).

Enables cost effective long-term storage of content.

Improves the record management policy for long term archival.

Ensure Compliance and Reduce Risk

Meets regulatory requirements and demonstrates compliance.

Manages mission-critical records.

Prevents accidental deletion of documents.

Minimizes corporate risk and enhances accountability.

Track Physical Document Movement

Provides complete tracking of physical movement of documents among different facilities

Provides ability to find the location of records in the warehouse

Highly efficient reports and audit trails

Easy Manageability using a User-friendly Desktop

Simple user interface for end users to add and index documents, search a record and ask for a physical copy.

Provides easy and point interface for Record Officers to manage ‘Assign to File Plan’ operation and end user requests.